Central to your happiness and satisfaction at The Santai Umalas is the professionalism and dedication of our staff Family. We treat all our staff Family members with respect and they return it to us and to our guests. Most of our Family members are Balinese and almost every one has been trained and tested at our other Lifestyle Retreats properties, so they work with experience, confidence and a positive attitude, in line with the vision of the company. Other staff members are being recruited from the local neighbourhood, which helps the local community and ensures that they can answer your questions about local culture.